Contact Us

If you need help with your JustBet Casino account, have a question about using the site, or want to follow up on a payment or verification request, our support team is here to assist. This page explains the main ways to get in touch and what information to include so we can better understand your request.

Get support without the runaround

JustBet Casino offers a few ways to contact support depending on what’s available on the site at the time. If you’re not sure which option to use, start with the method that matches how detailed your request is - quick questions are often best handled in real time, while account and document topics are usually easier to resolve in writing.

How to reach us

You can contact JustBet Casino through the support options listed on this page. Availability may vary, so if one channel isn’t accessible, try another.

For general brand information, you can also visit the JustBet page.

Email support (best for detailed requests)

Email is a good choice for anything that may require a written record or extra context, such as account questions, payment-related follow-ups, or document and verification topics.

You can reach us at: help@justbet.ws

Phone support (when you prefer to talk it through)

If you’d rather speak with someone directly, phone support may be the most convenient option for explaining an issue clearly, especially when there are multiple details involved.

USA Toll Free: 1-855-379-9524 International: 800-274-8313 ext 342

Live chat (quick help when available)

Live chat can be a convenient way to handle simple questions, basic troubleshooting, or guidance on where to find something on the site. If chat is available, you’ll typically see it as an on-site option while browsing.

Contact form (message us from the website)

If you prefer not to email, an online contact form may be available on the website. This can be a straightforward way to send a request directly to the support team and keep everything in one place.

What to include so we can help faster

To help support understand your situation, it’s useful to include a few basics such as your name and the email address registered to your account (or your username). A short description of what’s happening, what you were trying to do, and any relevant details (like dates or error messages) can also make it easier to address your request.

If your question relates to a transaction, only share the details needed to identify it - avoid sending sensitive information like full card numbers.

We’re here when you need us

Whether you’re a new visitor or an existing player, you’re welcome to reach out anytime you need assistance. Choose the contact option that fits your situation, share a brief summary of the issue, and we’ll take it from there.